FAQ2018-10-27T09:56:29+00:00

FAQ

The most common questions our patients ask. Each question is answered collectively by our specialists and treatment coordinators.
APPOINTMENTS:

TKC offers 2 types of consultation options to patients. One option is to have a discussion with a specialist dentist where you will share your own dental concerns and goals, meet and feel comfortable with your specialist and see B&A cases of similar treatments to yours.  The total time for this consultation is maximum 30 minutes.

Most of our patients choose to have a full assessment upon their first visit at our practice so they can receive a thorough and expert advice by their specialist, optional treatment plans, costs and time-line to achieve their desired goal. This consultation involves X-rays and can take up to 1 hour.

If you come in only for an initial consultation, you will be charged £35 refundable deposit. If you do not take a treatment with us, your deposit will be refunded immediately after your consultation. Please, note your banking society can take up to 5 workings day for the funds to appear in your account.

If you come in for a full assessment which includes X-rays, you will be charged £80.

The refundable fee is of a small amount and ensures you have a reserved appointment with the dental specialist. All of our specialists are in great demand and thus so their books get busy quickly. We are a private dental clinic and we are pride ourselves on providing outstanding service to each patient. One of the ways we achieve that is to ensure each patient is seen on time and there are no long delays caused by patients who do not turn up.

There are a variety of options, you can call us on: 0207 603 3008 and make a payment over the phone while selecting suitable appointment time or alternatively you can make a secure bank transfer. Prior to sending your consultation fee, please call us to ensure there is a time slot available. You can also email us or fill the contact form and we will call you at convenient times.

We provide patients with remote consultations whenever our specialists are available. Send us an email on: info@thekensingtonclinic.co.uk with a close up image of your teeth, a brief info on your concern and what you would like to achieve.

CANCELLATION POLICY:

Please, give us 48 hour notice to ensure you have a nearer slot for a visit. If you do not do so and you are due to have a procedure done, we reserve the right to charge an additional fees for your next appointment.

If you do not notify us 48 hours before your scheduled appointment, we will try to contact you and re-book you for a later date.  Charges may occur depending on circumstances and case.

SERVICES:

You can call us and explain what your dental concern is, for instance if you are currently experiencing pain or you are looking for a cosmetic enhancement. During the phone conversation, your treatment coordinator will advise you whether you should have a routine of a full assessment consultation.

From the first appointment it takes 2 weeks for the veneers to be made. Your  veneers will be fitted in 1 day only.  Please see our Porcelain veneers page for more info.

In most cases Porcelain veneers is the best long-term solution, yet you should come and see our Cosmetic Dentist Dr. Aleem who will advise you on the best treatment plan for you.

Please, do not worry we have top orthodontic options in-house and upon a thorough examination your professional dentist will advise if Invisalign or another brace system we offer might be more suitable, to your case and meet your expectations.

In order for us to help you, we invite you to visit us as soon as you can. You dentist will closely assess your teeth and  take X-rays to see the status of your roots and strength. Although case dependent you may need to continue with an orthodontic treatment or if your case is not too advanced, Porcelain veneers are a fantastic option to improve the alignment of your teeth quickly.

Yes, of course. We have seen many patients with composite and even porcelain veneers that were not done properly thus causing aesthetic concerns. Our cosmetic specialist with hundreds of similar cases in his portfolio will examine you closely and advise on steps forward. We use state of the art Waterlase laser technology that will quickly remove composite/old veneers and improve your gum line(if necessary) without any pain.

Please, immediately call us to book an appointment with a specialist. Gum disease is not to be neglected and should be tackled on time. We have seen many patients that have had severe gum disease and could not find anyone who can help them out. TKC is one of the practices that provides this specialist service. The aim is to tackle the gum disease and then give you a complete smile make-over via implants and/or veneers. In some severe cases, we will need to take all rotten teeth out and place implants, where the best options are: All-on-4 and all-on-6 dental implants. In other words you will not need an implant for every tooth but get 4 to 6 implants that will hold a whole row of teeth. Please, see our more info here.

Good news, the procedure is not painful.  One of the most innovative procedures we do is gum contouring. Many patients have beautiful teeth hidden under a gum line that is overly exposed. We use state-of-the-art Waterlase laser to laser back your gums and bone if needed which will allow your teeth to be on show. The procedure duration is case dependant, please find out more here. You can also see some of our many striking before and after cases here.

Yes, indeed, we are one of the few practices that offer this solution, you can find our more here. Please, call us to discuss further on: 0207 603 3008.

You have a variety of options available depending on your case. You can have multiple individual implants placed, implant bridge or All-on-4 and All-on-6 implant solutions. Please, call our treatments coordinators who will book you in for a consultation with our highly renowned cosmetic specialist.

Yes, in many ways it is. The main reason is that it is more stable as two extra implants are added to support your teeth and bone. Besides, it is also more cost effective that All-on-4. Find more info here.

We will need to assess your teeth fully in order to provide you with a personalised treatment plan. Please, call us on: 0207 603 3008 to book an appointment.

Yes, due to the direct access, you can go and see the hygienist without a check-up. Please, note your hygiene treatments should be paid upfront.

PRIVATE AND CORPORATE PLANS:

Please, call us in so our qualified treatment coordinator can advise you promptly. The factors to discuss are your current teeth situation, any major work done, age and lifestyle choices.

Yes, of course we provide bespoke dental services to companies of all sizes and industries with prime focus on prevention. Each package will be tailor-made to your company’s and employee’s needs. See more here.

PAYMENT AND FINANCE:

You can pay physically when you are in the practice, over the phone or via direct debit. You can request direct debit details via the phone or send us an email on: info@thekensingtonclinic.co.uk

Consultation fees are always paid prior to your appointment.

Please, visit our fees page for treatments costs and finance options. Every treatment we perform is exclusively tailor-made to each patient and fees are entirely case dependent. To find out precise costs, you should have a full assessment with your specialist doctor.

1.In house finance: The total treatment fee can be split into 4 payments, the first is 50% of the total fee, and the remainder is split equally in 3 consecutive payments. The timing of payment will be arranged with you as per your treatment plan coordinator. (enquire within)
2.If you are a member of either personal or corporate plan you get a fixed complimentary discount depending on your plan of choice.
3.If the treatment fees are settled in full prior to the start of treatment you will be rewarded with a discount- (only for plans over £2500)
4. 0% Finance for 12 months. 0% Finance on 24 months (35% treatment fee upfront). 7.9% 12-24 months. 7.9% 24-36 months.

Finance options are available to each patient with a treatment plan of over £1000.

Insurance: Please speak to your private insurance company prior to arranging your financial terms with the clinic.

ANXIOUS PATIENTS:

We completely understand how much anxiety can deprive patients from improving their smile. We don’t take anxiety lightly and we have had a long experience with different levels of worry, stress and anxiety that some patients had experienced before coming to us. We are here to help you relax and improve your smile. Our qualified coordinators and specialists will ensure you feel as comfortable as possible during your treatment. If you experience any form of anxiety, please make sure you share that with us upon your first consultation. We can then discuss options and methods that calm you down. We always inform our patients for each step we are to undertake before and during their treatment. We use sedation if necessary. Our interiors are purposely designed to feel relaxing and welcoming, unlike a common dental office. A prime reason that elevates the stress in anxious patients is the reminder of common dental office whether via smells or surroundings. Besides as a bespoke clinic, each patient gets utmost care and service during and post treatment. That level of care puts patients at an ease and often instead of anxiety, our patients enjoy the whole process.

If you have more questions, please feel welcome to contact us today.